
Welcome to
The Willow House
A quiet, considered stay in the heart of the city
A personal note
Settle in. Everything you need is right here.
Dear Guest,
We’re delighted to welcome you to The Willow House. We’ve prepared this guide so the practical details never get in the way of a relaxing stay.
You’ll find arrival information, house essentials and our favourite nearby places below. If you need anything else, Amelia & James are only a message away.
With warm regards,
Amelia & James

Your home away from home
Quiet luxury, with the useful details thoughtfully covered.
Designed for slow mornings and easy evenings, the house balances original character with modern comfort.
A smooth arrival
Your first five minutes, made simple.
View directionsFind the entrance
The front door is beneath the brass porch light. The lockbox is fixed to the left-hand rail.
Open the lockbox
Tap below to reveal your guest access code.
Park with ease
One marked space is available behind the house. Free evening parking is available on Willow Lane.
Make yourself at home
Tea, coffee and a small welcome treat are waiting in the kitchen.
Stay connected
Wi-Fi without the hunt.
The router is in the sitting-room cabinet. Coverage is strongest throughout the ground and first floors.
Around the house
The answers guests usually need.
Tap any card to openHeating
The thermostat is in the hallway. Use the +/– controls; the house reaches temperature in around 15 minutes.
TV & streaming
Use the slim black remote. Netflix, BBC iPlayer and Disney+ are ready for guests to sign in with their own account.
Kitchen
Dishwasher tablets are below the sink. The induction hob activates after holding the power symbol for two seconds.
Laundry
The washer/dryer is in the utility cupboard. A quick-wash guide and detergent are on the upper shelf.
Live like a local
A few places worth leaving the house for.
Thoughtful recommendations, all within an easy walk or short taxi ride.
Before you leave
A relaxed checkout.
Check-out is by 11:00 am. Thank you for helping us prepare the house for our next guests.
- Load and start the dishwasher
- Place used towels in the bath
- Take rubbish to the side-gate bins
- Close windows and lock the front door
- Return the key to the lockbox
Good to know
Frequently asked questions
Can I arrive early?
Please message us in advance. We’ll always help when the cleaning schedule allows.
Are pets allowed?
One well-behaved dog is welcome by prior arrangement. Please keep pets off beds and upholstered furniture.
Where are the bins?
General waste and recycling bins are through the timber side gate. Collection is early Thursday morning.
How do I contact the host?
Tap “Call host” below or message Amelia & James through your booking app.
Need help?
We’re close by when you need us.
For a genuine emergency in the UK, call 999. For urgent property help, contact Amelia & James.